The Key Holder will take part in the opening and closing operations of the Company Store, as well as, assume all responsibilities for store operations, Including sales volume, outstanding guest service and inventory accuracy when Managers are not present. Specific responsibilities include:

• Assist guests and increase sales by providing exceptional guest service in the Company Store, consistent with division standards
• Serve as a role model for cafe associates in sales generation and guest service by making the guest experience a priority
• Reinforce guest service principles by coaching staff on their successes and challenges
• Utilize G.U.E.S. T. guidelines and training resources to educate team on product, improve selling skills and achieve business goals
• Contribute in management and store meetings, offering suggestions for associate development, sales opportunities and organizational improvements
• Effectively perform operations functions: opens and closes the store, register and back office management procedures
• Maintain visual standards including merchandise presentation, signage, lighting and general maintenance

Education / Experience / Skills Required:

• 1-3 years previous retail sales experience or management experience in a customer related field
• Effective communication (written and oral), organization and leadership skills
• Ability to motivate and influence others through actions and examples
• Professional attitude and attendance
• Computer literate
• Must be able to lift and carry up to 50 lbs., stand for several hours a day, and climb ladders

Stonewall Kitchen
Company Store Manager
170 American Way
National Harbor, MD 20745


Phone: (Please no phone calls)
Fax: (207) 351-2715
Email: jamminjobs@stonewallkitchen.com