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Information Systems Business Analyst

The Information Systems Business Analyst is responsible for evaluating and solving business challenges by effectively implementing technology solutions. They act as a bridge between business teams and the IT team defining, analyzing and documenting requirements then leveraging them to drive the technical design while managing a project’s scope, acceptance, installation and deployment. They document the end result and offer training and general support.

Education, Experience, and Skills:
  • Work with business areas to determine and document detailed business needs
  • Develop key project documents such as business case, executive summary, cost/benefit analysis, requirements, process/usage flow, specifications, solution matrices – using diagrams, flowcharts, word documents
  • Collaborate with IT on system, functional, and configuration design and then document it
  • Project manage including producing status reports, gathering/guiding/motivating teams, tracking work progress, and mitigating risks
  • Develop and give training on system functionality
  • Perform functional and integration tests, develop testing scripts, and guide others in testing. Track issues and coordinating retesting
  • Manage vendor outsourcing; share documented details of support or modification needs, supervise the delivery of the work in an effective and timely manner, coordinate with business areas to test and approve final delivery
  • Offer users and IT general support; resolve support tickets, and monitor alert queues and resolve identified issues
  • Be a change agent sharing the vision and encouraging others to embrace change

Education, Experience, and Skills:
  • Minimum Bachelor’s degree in business administration or business management or equivalent experience
  • Minimum of 3 years experience with business systems such as ERP, customer relationship management, POS, ecommerce, and manufacturing. Knowledge of Microsoft Dynamics NAV, Microsoft Dynamics CRM, Microsoft Office a plus
  • Self-motivated with the ability to implement change and influence a team
  • Strong analytical, organizational and project management skills
  • Strong verbal and written communication skills including technical writing that are effective with diverse groups including technical and non-technical
  • Strong interpersonal skills with ability to collaborate effectively at all levels of the company as well as with external vendors and service provider
How To Apply
Please submit a resume or application, along with salary requirements to:

Stonewall Kitchen
2 Stonewall Lane
York, ME 03909
Attn: Human Resources
Fax: 207.351.1547
Email: jamminjobs@stonewallkitchen.com

Our Employment Application can be downloaded here.

Stonewall Kitchen, LLC is an equal opportunity employer and does not discriminate on the basis of race, gender, religious affiliation, age, sexual orientation, national origin, veteran status, or any other category protected by law.

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