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IT Support Technician - Seasonal


Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone, or remotely. May provide assistance concerning the use of computer hardware and software, including printing, installation, word-processing, electronic mail, and operating systems. Triage incoming support requests.

Education, Experience, and Skills:
  • Monitor and respond to technical support requests in a timely and effective manner
  • Identifies, researches, and resolves hardware and software problems in a multiple platform environment
  • Documents, tracks, and monitors problems to ensure a timely resolution
  • Supports installation, administration, and troubleshooting for hardware services (such as personal computers, printers, routers, switches) as well as technical support structures (such as telco racks, power management, cabling, etc.)
  • Assist in keeping IT inventory, hardware maintenance database, and other IT tools current and accurate
  • Provide technical support including end-user training and documentation
  • Assist with the maintenance (installation, troubleshooting, upgrading) of all corporate applications
  • Work effectively w/ service providers and support vendors


Education, Experience, and Skills:
  • 2-5 years technical experience with certificate or degree in PC/network field or equivalent work experience
  • Intermediate knowledge of personal computer hardware and software, including networking and multiple Windows operating systems
  • MCITP, MCTS, and/or A+ certification would be considered an asset
  • Proven troubleshooting skills including hands-on, phone, and ability to provide support to remote locations
  • Must be able to lift and carry up to 50 lbs on a regular basis, to stand for several hours at a time, and have the flexibility and agility to perform installations (e.g., crawl under desks or behind work units)
  • Must possess excellent interpersonal and time-management skills
How To Apply
Please submit a resume or application, along with salary requirements to:

Stonewall Kitchen
2 Stonewall Lane
York, ME 03909
Attn: Human Resources
Fax: 207.351.1547
Email: jamminjobs@stonewallkitchen.com

Our Employment Application can be downloaded here.


Stonewall Kitchen, LLC is an equal opportunity employer and does not discriminate on the basis of race, gender, religious affiliation, age, sexual orientation, national origin, veteran status, or any other category protected by law.

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