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Your Privacy and Security at StonewallKitchen.com
StonewallKitchen.com respects your privacy. Our Internet site is meant to be a service to you. In order to provide you with the best products, timely information and quality customer service, we record a variety of information from your visit to our site. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your personal information is collected and used.
When you purchase products from StonewallKitchen.com, we collect your name, address, telephone number, e-mail address and credit card information. First, we use this information to fulfill your order and to communicate with you about your order. In fulfilling your order, we only share your personal information with outside parties to the extent necessary to fulfill your order. Below, please find more information regarding your privacy and what personal information Stonewall Kitchen collects from you.
Your First Purchase from StonewallKitchen.com - Based upon the preferences you select, we will use the information you provide to:
Your Subsequent Purchases from StonewallKitchen.com - If you have purchased product from StonewallKitchen.com before, unless you edit your membership account profile or notify us, your subscription status will remain unchanged.
When you send a gift and want it sent directly to the recipient, you will need to submit the recipient's name and postal address. We use this information to ship the product and confirm delivery and also reserve the right to add their information to our direct mail databases. Information you provide us to create a gift message is only used for that purpose, and it is only disclosed to the person receiving the gift.
When you request a catalog from StonewallKitchen.com or sign up for our direct mail/catalog list, we collect your name and postal address. We use this information to send you the catalog and then automatically place you on our direct mail/catalog list to receive direct mail and printed catalogs with special offers and updates about products and services. If you later decide that you do not wish to receive printed catalogs or other direct mail pieces, simply: (i) follow the instructions on the order form in the catalog; or (ii) follow the instructions in the section below "Reviewing, Changing Your Information or Unsubscribing." You also have the ability to sign up for our e-mail newsletters at the time you sign up for the direct mail/catalog list. To see what information we collect when you sign up for the e-mail newsletters, and how we use that information, see the section below "When you subscribe to our e-mail newsletters."
When you subscribe to our e-mail newsletters, we collect your e-mail address so that we can send you our e-mail newsletters with recipes, special offers and updates about products and services. You can unsubscribe from one or more of our e-mail newsletters at any time by (i) clicking the unsubscribe link at the bottom of any electronic newsletter that you receive from us; or (ii) following the steps outlined below in the section "Reviewing, Changing Your Information or Unsubscribing." You also have the ability to sign up for our direct mail/catalog list at the time you sign up for the e-mail newsletters. To see what information we collect when you sign up for the direct mail/catalog list, and how we use that information, see the section above "When you request a catalog from StonewallKitchen.com or sign up for our direct mail/catalog list."
When you send us an e-mail to guestservices@StonewallKitchen.com, we collect your name and e-mail address and use this to reply to your inquiry. We do not retain your name and email address to be used for any other reasons but to assist you.
When you ask that we e-mail a recipe to one of your friends we collect your name and e-mail address, your friend's name and e-mail address and the message you write. We use your friend's name and e-mail address only to send them the link to the recipe and to send them your message. Unless you uncheck the box at the time of making your request, we use your name and e-mail address to place you on our e-mail newsletter list to receive our e-mail newsletters with recipes, special offers, new products and new services. You can unsubscribe from one or more of our e-mail newsletters at any time by (i) clicking the unsubscribe link at the bottom of any electronic newsletter that you receive from us; or (ii) following the steps outlined below in the section "Reviewing, Changing Your Information or Unsubscribing."
When you register as a Member of StonewallKitchen.com, we collect your name, address, telephone number and e-mail address. You can use your Membership Account to update your account information, save addresses, save your favorite recipes, track orders, and set up convenient email reminders. We also use the information you provide to:
If you want to be removed from a list, simply follow the instructions in the section "Reviewing, Changing Your Information or Unsubscribing" below.
As described in the section "When you purchase products from StonewallKitchen.com," if you have purchased products from us, or chosen to allow us to trade your name, in addition to being placed on our e-mail newsletter list and direct mail/catalog list, we may make your name and postal address available to pre-screened companies and/or partners who have specific direct mail (e.g. catalog) product or service offers that we think may be of interest to you. If you do not want us to share your name and postal address information, simply follow the instructions in the section below "Reviewing, Changing Your Information or Unsubscribing."
We also share information about our customers and visitors with trusted service providers who provide StonewallKitchen.com with specific services and/or administer activities offered on the StonewallKitchen.com site.
We also may use non-identifying and aggregate information (as opposed to identifiable individual information) about our customers and/or visitors to better design our website which we may provide to advertisers and other third parties.
At any time you can unsubscribe, correct or update your information or modify your preferences pertaining to our emails, newsletters, catalog and mailing list.
To review, change or update information, as it pertains to our promotional emails, electronic newsletters, company catalog or the sharing of your name and postal address with third parties who offer a product or service we think may be of interest to you, you have several options:
To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to this information or making corrections.
Requests to be unsubscribed will be processed immediately; however you may receive additional correspondence for up to 1 week. Delays may occur if the email address or postal address information you provide us does not match the information in our database.
To enhance your shopping experience, the StonewallKitchen.com site may have links to other sites on the Internet that are owned by third party vendors and other third parties (External Sites), or you may come to StonewallKitchen.com from a link from an External Site. These other web sites will have their own rules on privacy that you should review. StonewallKitchen.com is not responsible for the privacy policies of External Sites.
Stonewall Kitchen wants to ensure the security of your personal and financial information while shopping on our web site. Please be aware that no data transmission over the Internet can be guaranteed as 100% secure, but for this reason we employ strong security measures to protect your personal information to the greatest extent possible. Every page of the Check Out process on the Stonewall Kitchen web site uses SSL (Secure Sockets Layer) to transmit your personal information to our servers. SSL is a set of rules followed by computers connected to the Internet. These rules include encryption, which guards against eavesdropping; data integrity, which assures that your communications aren't tampered with during transmission; and authentication, which verifies that the party actually receiving your communication is who it claims to be. In addition to our SSL technology, we urge you to close your browser window after shopping online to ensure you are logged out of your visit and/or online account. This is especially important when you are sharing a computer, or using a computer with public access.