Village Candle always wants our customers to have the best candle experience. Here are a few tips on how to ‘candle’ with care and improve your candle burning experience:

  1. Find your Favorite Fragrance, by exploring our website, a local store that carries Village Candle, or call our customer service team and they can help you find a fragrance you'll like! Trying a new fragrance? Test it out with a smaller size before committing to a large size.
  2. Burn your candle for a minimum of 2 hours with each lighting or until you reach a full wax pool; this is when the wax turns to a liquid consistency and reaches the edge of the jar.
  3. No more than 4 hours, is our recommendation for how long to keep your candle burning. This will help maintain the fragrance intensity throughout the life of your candle.
  4. As needed trim wicks ¼ inch (6mm), no need to trim your wicks every burn – only if they get too long.
  5. When the flames get low, let them glow! Once you reach the middle of your candle the flames may start to get small. Just wait and the flames will auto-correct, we’ve specifically designed our candles this way to provide a clean burn and prevent sooting.
  6. Burn your candle safely, always burn your candle on a heat resistant surface and do not leave it unattended. Do not use metal candle toppers, the candle can overheat and become a fire hazard. Only use Village Candle approved accessories on your candle.
  7. Any questions? Don’t hesitate to reach out to our customer service team, we’re here to help and make sure you have a great candle burning experience.